At Basel Dog Behavior, we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services. By using our website and services, you consent to the practices outlined in this policy.

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1. Information We Collect

We collect the following types of personal information:

 

1.1 Personal Information

• Name, email address, phone number, and billing details (if applicable).

• Information about your dog(s), including breed, age, health conditions, and behavior history.

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1.2 Usage Data

• Information about how you interact with our website and services, including cookies, IP addresses, and usage data.

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1.3 Communications

• If you contact us (via email, phone, or other means), we may collect information related to that communication, including feedback and questions.

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2. How We Use Your Information

We use the information we collect for the following purposes:

• To provide dog training services: Your information helps us personalize and tailor training sessions to meet the specific needs of you and your dog.

• To communicate with you: We may use your contact information to send appointment reminders, billing information, or follow-ups related to our services.

• To improve our services: We may use feedback or usage data to enhance our training methods and website user experience.

• To process payments: For billing purposes, your payment details may be used to process transactions securely.

• Marketing communications: With your consent, we may send you updates on new services, promotions, or news related to Basel Dog Behavior. You can unsubscribe from these communications at any time.

 

3. Sharing Your Information

We will not share your personal information with third parties, except in the following circumstances:

• Service Providers: We may share your data with trusted third-party service providers who help us provide our services (such as payment processors). These service providers are obligated to maintain the confidentiality and security of your information.

• Legal Requirements: If required by law or in response to a legal request (such as a subpoena or court order), we may disclose your information to the appropriate authorities.

 

4. Data Security

We use reasonable administrative, technical, and physical measures to safeguard your personal information. However, no data transmission or storage system is 100% secure, and we cannot guarantee the absolute security of your data.

 

5. Data Retention

We will retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for legal, accounting, or reporting requirements.

 

6. Your Rights

You have the following rights with respect to your personal information:

• Access: You may request access to the personal information we hold about you.

• Correction: You may request that we correct any inaccurate or incomplete information.

• Deletion: You may request the deletion of your personal information, subject to any legal or contractual obligations.

• Opt-out: You can unsubscribe from marketing communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.

 

To exercise any of these rights, please contact us at support@baseldogbehavior.com.

 

7. Cookies

We use cookies and similar technologies on our website to improve your experience. Cookies are small files placed on your device that help us remember your preferences and track site usage. You can disable cookies through your browser settings, but this may affect your ability to use certain features of the website.

 

8. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have collected information from a child under 18, we will take steps to delete such information.

 

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. When we make changes, we will update the “Last Updated” date at the top of this page. We encourage you to review this policy periodically.

 

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at:
📩 support@baseldogbehavior.com